Our Service

Raised Height Toilets in Sydney

  • Licensed & Fully Insured Professionals
  • 24/7 Fast Response Across Sydney
  • Honest Pricing & Quality Workmanship
Call 0468 014 771 Get A Free Quote

Licensed & Insured

Fully qualified professionals delivering safe, compliant workmanship on every job.

Upfront Pricing

Clear, transparent quotes provided before any work begins — no hidden surprises.

Reliable Service

Prompt response times and dependable solutions you can trust.

What Is a Raised Height Toilet Suite?

A raised height toilet suite is a toilet whose pan sits higher than a standard pan. There is less distance to lower yourself into, so sitting down is a shorter and more controlled movement, and standing back up starts from a higher point. For someone with sore knees or hips, or someone who has started pushing off the vanity to get up, that difference matters every day.

In Australia you will see it sold as a raised height toilet, a raised height toilet suite or a raised height toilet pan, and overseas it is often called a comfort height toilet. A raised height close coupled toilet is the common version where the cistern sits on the back of the pan, so it looks like an ordinary toilet.

Raised Height Toilet Suite or a Clip-On Raised Toilet Seat?

Both have their place, and the right choice depends on how long the need will last.

  • A clip-on or adjustable raised toilet seat: fits over the pan you already own, is available straight away and comes off again. It can be enough while someone recovers from surgery.
  • A raised height toilet suite: a permanent toilet that is plumbed in, sits firmly under weight and looks like an ordinary toilet with nothing added on top.

If the extra height has become a permanent part of how the house needs to work, the raised height suite is the version to install.

What Is Involved in Replacing a Toilet With a Raised Height Suite?

Replacing a toilet with a raised height suite is a straight swap in the same position, not a structural change. Three things decide whether the swap is simple or needs more work:

  • The waste connection: the new pan connects to the existing outlet, so where that outlet sits, and whether it runs into the floor or the wall, decides which suites fit cleanly.
  • The water connection: the cistern inlet on the new suite has to meet the existing water supply, and sometimes that needs a short length of new pipework.
  • The floor under the old pan: a new pan does not always cover the same footprint as the old one, so the floor tiles underneath may need making good.

These are worth checking before you choose a suite, and we give clear and upfront pricing before any work begins. If the toilet is also leaking or running, mention it when you call; our toilet repairs and installation page covers general toilet work.

If you are not sure which of these the bathroom needs, tell us who uses it and what they find hard, and we will explain the options.

Call 0468 014 771 Get A Free Quote

Our Services

Blocked Drains and Toilets Gas Fitting Home Water Filter Installation Hot Water Leak Detection Pipe Repairs Plumbing Services Stormwater Drains

For all enquiries call us on 0468 014 771 or simply fill in the enquiry form below.

Contact Form

Get A Free Quote

Speak with our team today to receive a free, no-obligation quote for your plumbing project.

  • Phone: 0468 014 771
  • Email: plumbing@thebluerhino.com
Request A Quote

Plumbing Emergency?
We’re Available 24/7

Our experienced team is ready to handle your plumbing needs quickly and professionally — anytime, day or night.

Call 0468 014 771 Get A Free Quote
blue rhino logo

Does a Raised Height Toilet Need WaterMark Certification?

Yes. Toilet pans and flushing cisterns are both listed on the WaterMark Schedule of Products, and the Australian Building Codes Board says a product of a listed type must be WaterMark certified before it can be installed and must be installed by a licensed plumbing practitioner. If you are buying the suite yourself, look for the WaterMark and licence number on the box, or search the WaterMark product database by brand or model before you order it.

Licensed Toilet Installation and Your Certificate of Compliance

Replacing a toilet suite is licensed plumbing work. In NSW you need a licence to do any plumbing work, whatever the cost of the work (NSW Government: plumbing, draining and gasfitting licences). When the plumbing work is finished, the plumber completes a certificate of compliance and gives a copy to the person who arranged the work (NSW Government: plumbing inspection documents). Keep it with your property records.

Blue Rhino Plumbing holds NSW contractor licences 289152C and 356773C, which you can check on the NSW licence register.

Choosing the Right Raised Toilet Height

The right toilet height depends on the person who uses it: their own height, the strength in their legs and how they move. That is why there is no single correct height. Where an occupational therapist has assessed the person and written a recommendation, we choose a suite to match it. Where there is no report, tell us who will use the toilet and what they find hard, and we will explain the suites that suit the bathroom.

Occupational Therapists and Allied Health Professionals: Raised Height Toilet Referrals in Sydney

If you are an occupational therapist, you can refer a client to us for a raised height toilet, fill out a contact form and include the required the toilet height and any grab rail positions, or call us on 0468 014 771.

Physiotherapists, case managers and other allied health professionals can refer a client or send a report in the same way, and we will work to it. If the existing waste or water connection limits the suites that will fit, we will explain the options to you and the client before anything is ordered.
Our accessible plumbing page explains referrals for the other fixtures in your report.

Call 0468 014 771 Get A Free Quote
Posted on Google Google
Laura Svatos profile picture
Laura Svatos
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rueben was fantastic, quickly identified problem, great communicator and very pleasant to work with! Would definitely use him again! Great business and honest!
Posted on Google Google
R Chai profile picture
R Chai
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Called out for an emergency at end of Oct and Rueben turn up at my property earlier than expected. Recount my problem to him and he patiently surveyed my driveway and while could not initially identified the source of the problem, he asked to survey my backyard as well. Sure enough the problem was there although the problem/symptoms were at the front of the house. Thank you for your time and delayed your dinner then to sort out my issues. Appreciate your professionalism and great work ethics.
Posted on Google Google
felicity dwyer profile picture
felicity dwyer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great guy who really knows his business and explained what he was doing, talking us through the steps. Rueben was able to do the job the same day, very quickly, efficiently and reliably.
Posted on Google Google
Alina Gulesserian profile picture
Alina Gulesserian
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I can’t recommend Reuben and Isaac highly enough! They recently came to my home to fix a complicated plumbing issue that had stumped several other plumbers. Not only did they diagnose the problems, but they also explained everything clearly. Their professionalism, skill, and attention to detail was very impressive. It was a relief to finally have the issues resolved. If you’re looking for plumbers who really know what they’re doing, these are your guys!
Posted on Google Google
Jane Smith profile picture
Jane Smith
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rueben is friendly and passionate about his work. He kept me informed and did a great job. He and his team sorted out two issues very quickly. The bathroom was left clean and dry
Posted on Google Google
Social Ros profile picture
Social Ros
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The boys did an absolutely fantastic job, with very little notice. They even corrected some work a previous plumber did. Fixed the pipes in my tiny kitchen reno, then came back and connected my appliances once the benchtop was done. Polite, friendly, they made me laugh. Would use them again. Can’t wait to use my kitchen once the electrician finishes the power points.
Posted on Google Google
Beau S profile picture
Beau S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rueben was a pleasure to deal with right from the start—nothing was ever a problem. He always kept me updated on what he was doing, and his team was very professional and clean. It’s so hard to find good, reliable tradespeople these days who don’t try to rip you off or do dodgy work. Blue Rhino Plumbing is very highly recommended—5 stars!
Posted on Google Google
Nitu Grover profile picture
Nitu Grover
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I just experienced a great customer service provided by Rueben and his Team. Well organised, quick and easy plumbing service received today. Thank you Blue Rhino Plumbing for your wonderful service. Much appreciated 🙏🙏
Posted on Google Google
wu xu profile picture
wu xu
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good work for fixing my switch issue
Posted on Google Google
Starter bundle profile picture
Starter bundle
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
ruben is so friendly and good at doing his job 👍👍👍
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Raised Height Toilets With Grab Rails and Bidet Seats

A raised height toilet can be installed at the same visit as other accessible bathroom fixtures:

  • Grab rails: a rail beside the toilet gives something solid to push up from. See our bathroom grab rails page.
  • A bidet seat: a raised height toilet can take a bidet seat as long as the seat suits the shape of the pan, which helps someone with limited reach stay clean without help. Our bidet installation page covers the seats we install.

If the whole bathroom has stopped working for the person who uses it, we can renovate it as licensed bathroom builders.
Our bathroom renovation page explains how we plan and quote the work.

Booking Accessible Plumbing in Sydney

Blue Rhino Plumbing is a family-owned business working across Sydney, including the Inner West. We are based around Ryde, North Ryde, Macquarie Park and the surrounding suburbs, including Eastwood, Epping, Gladesville, Lane Cove and Chatswood, and we are on call 24/7 for plumbing emergencies.

Call 0468 014 771 or email plumbing@thebluerhino.com, and Rueben or the team will talk you through the options for the bathroom.

Call 0468 014 771 Get A Free Quote

Speak To Our Expert Plumbers

Submit your details and we’ll contact you to provide professional advice and a clear, upfront quote.
Contact Form

Blue Rhino Plumbing Company values

We understand the value of building long-term relationships with our customers.

As a family-owned business, we understand the value of building long-term relationships with our customers. We treat every customer like family, and we are always here to answer any questions you may have.

Customer Service Excellence

Delivering friendly, responsive service with clear communication every step of the way.

Uncompromising Quality

Maintaining high standards of workmanship and attention to detail on every project.

Speed & Efficiency

Providing prompt solutions while completing every job safely and efficiently.

Versatility & Expertise

Offering broad industry knowledge to handle a wide range of plumbing needs.

Professionalism & Integrity

Operating with honesty, transparency, and respect for your home or business.

Timely & Reliable Service

Arriving on schedule and delivering dependable results you can trust.

How We Take Care of Your Plumbing Job

From first contact to job completion, we provide reliable service, clear communication, and quality workmanship.

Step 1: Get in Touch


Call us or send through an enquiry online. We’ll gather a few details and schedule a time that suits you.

Step 2: Booking Confirmation


We confirm your appointment and provide a clear arrival timeframe so you know exactly when to expect us.

Step 3: On-Site Assessment


Our licensed plumber inspects the issue thoroughly and explains the solution before providing an upfront quote.

Call 0468 014 771 Get A Free Quote

Step 4: Professional Repairs


Once approved, we complete the work efficiently using quality materials and proven techniques.

Step 5: Clean & Final Check


We tidy the work area, test everything carefully, and ensure the job is completed to a high standard.

Step 6: Ongoing Support


If you have any questions after the job, we’re just a phone call away — your satisfaction matters to us.

Take a Look at these Recently completed Bathroom projects

Accessible Plumbing FAQS

Find answers to common questions about our plumbing services, pricing, and 24/7 availability across Sydney.

No. You can book grab rails, a raised height toilet or a bidet seat without an OT report, and we fit grab rails with or without an assessment, including a single rail on its own. If you do have one, send it through and we will work to its recommendations and measurements.

Usually, yes. A bidet seat replaces the existing toilet seat, so what matters is that the seat matches the shape of the pan, and that there is a water connection and, for an electric seat, a power point near the toilet. We check compatibility before anything is ordered.

Yes. Bidet douche seats are on the WaterMark Schedule of Products, so a seat must be WaterMark certified before a licensed plumber can install it. You can search the WaterMark product database by brand or model before you buy.

Yes. In NSW you need a licence to do any plumbing work, whatever the cost of the work (NSW Government: plumbing, draining and gasfitting licences). When the plumbing work is finished, the plumber completes a certificate of compliance and gives a copy to the person who arranged the work (NSW Government: plumbing inspection documents). Blue Rhino Plumbing holds NSW contractor licences 289152C and 356773C, which you can check on the NSW licence register.

Yes. We are licensed bathroom builders as well as plumbers, so when grab rails and new fixtures will not make the existing bathroom safe, we can plan and build a renovation around the person who uses it, working to an occupational therapist’s recommendations where there is a report.